Refers to the varied computer machinery and software used to digitally create, collect, store, manipulate, and relay office information needed for accomplishing basic tasks and goals. Raw data storage, electronic transfer, and the management of electronic business information comprise the basic activities of an office automation system. Office automation helps in optimizing or automating existing office procedures. The backbone of office automation is a billing, invoicing and human resource management, which allows users to manage accounts, mail and even employee information and schedule management. All office functions, including dictation, time management, automated ledgers and database management, mail management, inventory management, billing etc. are an example of office automation. |